Section 1: The Venue

1.	Please rate the following aspects of 'The Venue'
		Excellent		Good		Average		Below average		Poor		n/a
	Cleanliness of the venue
	Music
	Restroom facilities
	Quality of drinks menu
	Quality of food menu
	Atmosphere of the venue
	Value for money

2.	Overall, how do you rate 'The Venue'? (10 = highest possible rating)
	1		2		3		4		5		6		7		8		9		10

Section 2: Customer Service

3.	How do you rate the following staff in terms of their customer service?
		Excellent		Good		Average		Below average		Poor		n/a
	Bar Staff
	Door Staff
	Security Staff
	Venue Management

4.	Overall, how do you rate the customer service at 'The Venue'? (10 = highest possible rating)
	1		2		3		4		5		6		7		8		9		10

Section 2: Customer Service

5.	Have you ever lodged a complaint regarding a person/incident at 'The Venue'?
	Yes (select to further explain)
	No

6.	Was this complaint in relation to.......? (select all that apply)
	Bar Staff
	Door Staff
	Security Staff
	Venue Management
	Other patron/s

7.	How satisfied were you with the outcome of the complaint in relation to....?
		Very Satisfied		Satisfied		Neither satisfied nor dissatisfied		Dissatisfied		Very Dissatisfied
	Bar Staff
	Door Staff
	Security Staff
	Venue Management
	Other patron/s

8.	Please list any recommendations that you feel would help improve 'The Venue'

About you

9.	Gender
	--Click Here--MaleFemale

10.	Age
	--Click Here--18-2425-3435-4445-5455+

11.	Post Code

12.	Employment status
	--Click Here--EmployedUnemployedStudyingRetiredOther (select to explain)

	Please explain

13.	On average, how often do you visit 'The Venue'
	--Click Here--More than once a weekOnce a weekOnce a monthOnce every 3 monthsOnce every 6 monthsLess than once every 6 months

14.	On average, how much money do you spend at 'The Venue' per visit?
	--Click Here--$0 - $20$21-$50$51-$100$101-$150$151+

Thank you for participating in this survey

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