Hotel Guest Survey
Accommodation
1.
Please rate the following aspects of the accommodation at 'The Hotel'
(select n/a if a particular aspect does not apply)
Excellent
Good
Average
Poor
Very Poor
n/a
Room amenities
Room decor
Room cleanliness
Heating/cooling within room
Overall condition of room
2.
Please provide any recommendations that you feel would help improve the accommodation at 'The Hotel'
Customer Service
3.
Please rate the following aspects of the customer service provided at 'The Hotel'
Excellent
Good
Average
Poor
Very Poor
n/a
Check-in waiting time
Reception/reservation staff
Room service waiting time
Room service staff
Bar & restaurant staff
Concierge services
Overall, how would you rate the hospitality (friendliness, courtesy, responsiveness) of our staff?
4.
Please provide any recommendations that you feel would help improve the customer service at 'The Hotel'
About You
5.
Gender
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Male
Female
6.
Age
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Under 21
21-30
31-40
41-50
51-60
61-70
71+
7.
Country of nationality
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Not listed
(select to enter country)
Australia
(select to enter postcode)
Canada
China
Germany
Indonesia
Italy
Japan
Korea
Malaysia
Netherlands
New Zealand
Philippines
Singapore
South Africa
Sweden
Switzerland
Taiwan
Thailand
United Kingdom
United States of America
Name of country
Postcode
8.
Length of stay at 'The Hotel'
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1 night
2 nights
3 nights
4 nights
5 nights
6 nights
7 nights +
9.
Accommodation type
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Studio
Studio deluxe
1 bedroom apartment
1 bedroom suite
2 bedroom family apartment
Penthouse suite
Thank you for your feedback. Please click SUBMIT