Facilities

1.	Please rate the following attributes of the 'Health Club/Gym'
		Excellent		Good		Average		Poor		Very Poor		N/A
	Cleanliness
	Ease of access to equipment
	Inside temperature
	Availability of classes
	Availability of personal trainers
	Changing room facilities
	Pool/Spa/Sauna facilities
	Access to parking

2.	Please provide any recommendations that you feel would help improve the facilities at the 'Health Club/Gym'

Customer Service

3.	Please rate the following staff in terms of their customer service
		Excellent		Good		Average		Poor		Very Poor		N/A
	Fitness instructors
	Reception staff
	Personal trainers
	Management staff

4.	Please provide any recommendations that you feel would help improve customer service at the 'Health Club/Gym'

About you

5.	Gender
	--Click Here--MaleFemale

6.	Age
	--Click Here--Under 1818-2425-3435-4445-5455-6465+

7.	Employment
	--Click Here--Full-timePart-timeSelf employedUnemployedRetiredStudentOther

	Please explain

8.	Membership type
	--Click Here--CasualWeeklyMonthlyAnnual

9.	On average, how many times do you visit the 'Health Club/Gym' per week?
	--Click Here--Less than 112345More than 5

10.	Preferred work-out time
	--Click Here--6am - 7am7am - 8am8am - 9am9am - 10am10am - 11am11am - MiddayMidday - 1pm1pm - 2pm2pm - 3pm3pm - 4pm 4pm - 5pm5pm - 6pm6pm - 7pm7pm - 8pm

Thankyou for completing this survey. Your feedback is extremely valuable to us!

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